FAQs
BEYONCÉ
COWBOY CARTER TOUR
In the run up to a show we often get asked lots of questions about ticket sales, the stadium and the show itself. We’ve put together this handy guide to provide you with all the information you need.
How to purchase a ticket
The concerts are scheduled to take place on:
Thursday 5th June 2025
Saturday 7th June 2025
Tuesday 10th June 2025
Thursday 12th June 2025
The general sale will begin at midday on Friday 14 February.
Reserved Seating and Standing, Accessible Area and Premium Hospitality ticket links will be listed on the main event page.
If you wish to purchase accessible tickets during a presale, a dedicated link will be emailed to those eligible by the presale operator.
Accessible Area general onsale tickets can be purchased through the Stadium only - available from midday on Friday 14 February.
You do not need to purchase an additional ticket for your PA if you are booking in a dedicated accessible area. Once you have booked your ticket, please follow the instructions on your confirmation email for further details on how to submit supporting documentation to finalise the booking and obtain your PA ticket.
Please note, as part of our commitment to safety, we do not permit wheelchairs, walking aids, pushchairs, or trolleys to be taken onto the pitch level. This precaution is in place to alleviate potential trip hazards, prevent sightline obstruction caused by elevation, and ensure unimpeded escape routes in the event of an emergency.
To mitigate this, accessible seating is provided around the pitch perimeter within the level 1 reserved seats. These areas are equipped with localised accessible WCs, food and drink units, and a Changing Places facility. There are further accessible seats available on Levels 2 and 5 and within the Stadium’s Premium areas. Additionally, our dedicated accessible team is available to offer support whenever necessary.
Yes, full details of available packages and prices can be found HERE.
You can also call the stadium's Premium Sales team on 0208 365 5150 or email premiumeventsales@tottenhamhotspur.com for more information.
General sale bookings are limited to 6 per person.
Tickets are sold subject to a booking fee which vary by ticket provider.
Yes, there will be designated wheelchair and ambulant access seating available around the pitch perimeter within the level 1 reserved seats. These areas are equipped with localised accessible WCs, food and drink units, and a Changing Places facility. There are further accessible seats available on Levels 2 and 5 and within the Stadium’s Premium areas. Additionally, our dedicated accessible team is available to offer support whenever necessary.
Please note, these tickets are intended for visitors with access requirements and therefore supporting documentation is required. Once you have purchased an accessible ticket, you will be provided with instructions on how to provide this and request a personal assistant ticket. Information will also be provided on how parking may be requested.
Please refer to the event ticket page directly for details on how to purchase these tickets.
Questions about your ticket?
Please refer to the terms and conditions of your ticket provider for full details on their resale/refund policy.
Tickets are usually issued by your ticket provider nearer the date of the show. We would therefore encourage you to refer to your point of purchase for guidance on how and when your tickets will be issued.
To avoid disappointment, visitors should only purchase from official, partnered ticket sellers. If you have bought from a secondary platform you will need to contact them directly to discuss your purchase.
Timings may vary dependent on the type of package booked. Full details pertaining to your booking, including all timings, will be emailed to you closer to the day of the event.
Please submit your request using this form and one of the stadium's access team will be in touch.
General Questions
All event timings, including doors opening and main act timings, will be confirmed closer to the time and communicated on the event page.
Further details will be communicated on the event page.
The main stage will be located in front of the stadium's North stand.
You will receive all the information you require for the event, including timings, from your ticket provider nearer the time. If you have a premium package, details of your package and itinerary will also be provided.
We will continue to update the stadium website with full details and strongly advise all visitors to download the Official Stadium App.
Stadium Facilities
Yes, with over 60 premium food outlets, the Stadium offers a variety of food and drink options. For full details of what’s on offer, please visit our Food and Drink pages here.
We also operate a Challenge 25 Policy for all alcoholic beverages – anyone who looks under the age of 25 will be required to provide ID.
We recommend downloading our Official Stadium App to access an interactive map of food and drink outlets.
Food purchased externally is not as standard permitted to be brought inside the stadium, though discretion may be shown for children’s snacks.
Over 60 food and drink outlets are available inside the stadium, and a full list of what’s on offer can be found on our Food and Drink pages here.
If you have specific dietary requirements or need to bring your own food on medical grounds, please submit an exemption request using this form.
Tottenham Hotspur Stadium is in a highly residential area that is not suitable for advance queueing or overnight camping. Please DO NOT arrive at the Stadium ahead of the date and time advertised on your ticket. You will be asked to leave and return at a more appropriate time.
There is no overnight queuing facility, this includes early entry guests.
Travel
Tottenham Hotspur Stadium is well served by public transport and full information on the best ways to travel to the stadium can be found on our ‘Getting Here’ pages. You may also follow us for the latest travel updates.
Driving is not encouraged and there is no parking available at the stadium.
Please also note there will be queue management systems in place at all local stations. Fans are asked to respect and work with all staff at stations.
Big Green Coach is providing hassle-free and sustainable coach returns from Birmingham, Bournemouth, Chelmsford, Colchester, Coventry, Ipswich, Milton Keynes, Norwich and Southampton.
Your carbon-neutral coach will arrive at Tottenham Hotspur Stadium before the music starts and return to your pick-up location after the show has finished. You won't miss a minute of the action! Book your seat HERE.
Coach Parking will be available with a pre-purchased parking ticket. Please check back here for a booking link.
Venue Policies
Yes, please submit your request using our online form here.
If you require medical assistance during the show please alert the nearest steward.
There will be no admittance for children under the age of 3 and we strongly advise that children under the age of 5 are not brough to events at Tottenham Hotspur Stadium. Please note that young children and all visitors to the stadium require a full priced ticket.
Anyone entering the stadium under the age of 16 must be accompanied by an adult aged 18 and above.
Anyone under the age of 14 is not allowed onto the floor pitch area under any circumstances, regardless of whether they are accompanied by an adult or otherwise.
No professional cameras or recording equipment will be allowed into the stadium. For a list of all prohibited items, please see our Prohibited Items section here.
Tottenham Hotspur Stadium is a strictly non-smoking venue – this includes the use of all electronic cigarettes.
Small umbrellas are permitted but cannot be opened once inside the Stadium. Please see our prohibited items list here for further details.
In the event of adverse weather conditions, we would advise bringing a rain mac or disposable rain coat.
As per the Promoter's Terms and Conditions here, flags, banners and poles or other similar articles are not permitted in the Venue. Items will be confiscated or the person in possession of any such articles may be refused entrance.
Your ticket will provide your seat details and information about which entrance to use upon arrival. All entrances and blocks are clearly signposted, though event staff will also be on hand to provide wayfinding assistance should you require it.
For everything you need to know, please visit the Stadium Website or download our Official Stadium App here.
Respect Our Neighbours
Yes, public toilets are available at the following locations - please use https://what3words.com to find exact location:
Goods Yard - ///Thigh.Bubble.Bells
Outside 670 High Road - ///Shovels.Undulation.Farm
Park Lane - ///Oils.Bolt.Error
Pelham Road - ///Appeal.Winter.Puppy
Scotland Green - ///Gravy.Hobby.Tests
Seven Sisters Station - ///Only.Little.Ashes
St Loys - ///Drain.Couches.Regard
Tottenham Hale Station - ///Lion.Scrap.Weedy
Whitehall Road - ///Basis.Native.Losses
Willoughby Lane - ///Locked.Probe.Entire
For more information on reporting, please visit the Club's dedicated page HERE.