Stadium Tours - October 2024 Half Term Promotion – Terms and Conditions (“Promotion”)
1. The promoter is: Tottenham Hotspur Stadium Limited (trading as Tottenham Hotspur Football Club) registered at Lilywhite House, 782 High Road, Tottenham London N17 0BX (the “Promoter”).
2. This Promotion entitles you to a 25% discount when you attend a Stadium Tour between Monday 21 October 2024 and Sunday 3 November 2024 (inclusive). The Promotion cannot be used for Heritage Tours, Technical Tours or gift vouchers.
3. The Promotion is valid between 12:00pm on Monday 21 October 2024 and 00:00 on Monday 4 November 2024.
4. To redeem this offer, you must enter the promotional code OCT25 at checkout. This discount code cannot be accepted retrospectively and must be entered at checkout prior to purchase.
5. The discount offered pursuant to this Promotion may only be used once, and must be redeemed by 00:000 on 30 June 2025.
6. This Promotion may not be used in conjunction with any other offer and will override all other bundle pricing, or promotional activity.
7. The Promoter is not responsible for inaccurate details supplied.
8. The Promoter reserves the right to cancel, amend or vary these terms and conditions at any time.
9. Any personal data collected by the Promoter will be in accordance with the Promoter’s Privacy Policy which can be found here.
10. By purchasing a Stadium Tour using this Promotion, you agree to be bound by these terms and conditions and the terms and conditions applicable to Stadium Tours which can be found here.
11. The Promotion and these terms and conditions will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
Halloween Fancy Dress Competition: Stadium Tours Draw Entry – 26 October – 2 November (“Competition”)
1. The Competition is operated and managed by Tottenham Hotspur Football & Athletic Co. Limited (company number 00057186) whose registered office is at Lilywhite House, 782 High Road, London, N17 0BX (the “Club”).
2. The Competition is a Club giveaway, which is open to anyone over the age of thirteen (13) years old and whose home address is in the United Kingdom. The Club reserves the right to require proof of identity
3. To enter the Competition you must post your photo taken at the Tottenham Hotspur Stadium using hashtag ‘SPOOKYSPURS’ on Instagram between 09:00 UK time on 26 October 2024 until 17:00 UK time on 2 November 2024.
4. Entries made by any person under the age of sixteen (16) years old must be made through the Instagram account of their parent/ legal guardian, and with the parent/ legal guardian’s permission. Any entries made by any person under the age of sixteen (16) years old from their own account and/or without the permission of a parent or guardian will be deemed invalid for the purposes of the Competition.
5. Participants who meet the criteria in paragraphs 2 and 3 will earn one (1) entry in the Competition.
6. There will be one (1) winner in respect of the Prize, who will be chosen at the Club’s absolute discretion based on the following criteria:
6.1 creativity;
6.2 fun factor; and
6.3 theme connection (Halloween).
7. In respect of the winner, the prize for the Competition is as follows: one (1) signed men’s team football shirt (signed by the majority of the men’s first team) (the “Prize”).
8. You are not a guaranteed winner if you enter the Competition.
9. Only one (1) entry per person is permitted and entry is conditional upon valid entry in accordance with paragraph 3.
10. The chosen winner will be notified by Instagram message, at or before 17:00 UK time on 4 November 2024. If selected, you have forty-eight (48) hours from the time the Club has notified you, to respond to the Club as instructed to claim the Prize.
11. If the Prize is not claimed in accordance with paragraph 10, a new chosen winner will be selected at or after 17:00 UK time on 6 November 2024. If selected, you have forty-eight (48) hours from the date and time the Club has notified you, to respond to the Club as instructed to claim the Prize.
12. If the Prize is not claimed in accordance with paragraph 11, the process in paragraph 11 will repeat until the winner is chosen and have adequately responded in accordance with paragraph 10.
13. The Competition is not open to employees of the Club or its affiliated entities.
14. No cash alternative will be offered to the winner in replacement of the Prize.
15. The Prize is not transferable once it has been assigned by the Club to the winner.
16. Any queries and comments should be directed to the Club in writing to: Tottenham Hotspur Football & Athletic Co. Limited, Lilywhite House, 782 High Road, London, United Kingdom, N17 0BX.
17. The Club accepts no responsibility for entries lost, damaged, delayed, or unreadable and no such correspondence will be entered into between you and the Club and/or its affiliated entities.
18. By entering the Competition and in the event that you win the Prize, you agree that your name alongside your photograph may be used on printed Club and affiliated entity channels (such as the matchday programme), official website and official social media channels. The entrant acknowledges that you may be identifiable in any usage of the photographs and that this will not be anonymised.
19. In the event of an entry by a person under the age of sixteen (16) years old, this entrant’s parent or guardian agrees that the entrant’s name alongside a photograph may be used on printed Club and affiliated entity channels (such as the matchday programme), official website and official social media channels. The entrant, and their parent or guardian, acknowledge that you may be identifiable in any usage of the photographs and that this will not be anonymised.
20. The entrant, and their parent or guardian (where relevant) acknowledge that any images could constitute personal data and the Club and their employees, representatives, agents, directors, officers and assigns process such personal data acting as data controller for the purposes of their legitimate interests in promoting their business in accordance with article 6 of the General Data Protection Regulation (GDPR) as transposed into UK law pursuant to the Data Protection, Privacy and Electronic Communications (Amendments etc.) (EU Exit) Regulations 2019. By entering this Competition you acknowledge that any images used for these purposes will not constitute special category personal data as defined under GDPR.
21. By entering the Competition, you also accept the standard Ticketing Terms & Conditions (which can be found here) and the Club’s Ground Regulations (which can be found here).
22. The Club reserves the right to substitute the Prize for one of its choosing which has a value similar to the Prize, in the event of circumstances outside its control. The Prize is therefore subject to availability and change.
23. The following Competition entries are not valid: (i) entries which do not meet any eligibility or entry requirements as set out in these terms and conditions; (ii) entries submitted using a method or technique designed to unfairly increase chances of winning; (iii) third party or bulk entries; (iv) entries made in breach of these terms and conditions; (v) entries with inappropriate, illegal or offensive content; and (vi) dishonest entries.
24. The Club may, in its absolute discretion, change these terms and conditions or extend the Competition, without notice at any time. The Club may at any time change, terminate, postpone or temporarily suspend the Competition, with or without giving prior notice (for example, if this is necessary due to reasons outside of the Club’s control (including for example if fraud or suspected fraud is identified)).
25. The Club reserves the right to invalidate entry, disqualify any entrant or recover the Prize from any entrant who is in breach of these terms and conditions.
26. The Club is not liable for failing to meet its obligations under these terms and conditions if this is due to circumstances beyond the Club’s reasonable control. Such circumstances include, for example: extreme weather conditions, fire, flood, hurricane, industrial action, war, hostilities, political unrest, riots, civil commotion, national mourning, unavoidable accidents, a pandemic, or epidemic, or a change in law or regulation.
27. The Club does not accept any responsibility for: (i) any incorrect, inaccurate, or incomplete entries or information caused by an entrant or occurring during transmission, or (ii) entries not received for whatever reason, including for entries lost, delayed, or corrupted, or due to computer error in transit.
28. The winner agrees to participate in reasonable publicity relating to this Competition, including but not limited to having their name, photograph, and disclosure of country of residence published with their entry and used for future promotional, marketing and publicity purposes in any media worldwide without notice or without any fee being paid and will co-operate with any other reasonable requests by the Club relating to any post-winning publicity. No fees shall be payable to any entrant in relation to their entry in the Competition or any publicity relating to the Competition.
29. By entering the Competition, you accept that the Club’s decision is final and binding. You agree that no correspondence in relation to the Club’s decision will be entered into between you and the Club or its affiliated entities. Your entry into the Competition implies acceptance of these terms and conditions.
30. The Club reserves the right to hold and void, suspend, cancel, or amend the Competition at any time as it sees fit and if voided, suspended or cancelled the Club is under no obligation to deliver the Prize to any Competition entrant.
31. To the extent permitted by law, the Club is not liable for any loss, damage, injury, or disappointment suffered in connection with the Competition or any delays or failure (in whole or in part) to perform any of its obligations if such delay or failure is caused by something beyond its control.
32. The Club will not be held responsible for the winner not taking full advantage of the Prize due to health or for any other reason.
33. The Competition is in no way associates with Instagram.
34. The Competition and these terms and conditions will be governed by the laws of England and Wales and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
35. The Club’s customer service team may be contacted at: https://ask.tottenhamhotspur.com/hc/en-us.
36. When participating in the Competition, you acknowledge that the details you provide to the Club to enter the Competition will have been made available to the Club (your “Personal Data”).
37. All Personal Data held and used by the Club will be in accordance with the Club’s privacy policies (which can be found at: https://www.tottenhamhotspur.com/information/privacy-policy/) (the “Club’s Privacy Policy”) and in accordance with data protection legislation. By entering the Competition, you agree to the collection, retention, usage and distribution of your Personal Data in accordance with the Club’s Privacy Policy. We may also use your Personal Data to verify your age and identity. When submitting your entry on Instagram, your personal data will be processed in accordance with their Privacy Notice.